Privacy Policy

What we collect

When you request a quote, call or text us, leave a voicemail, or submit our SMS opt-in form, we may collect:

• Name, phone number, email, city/town, and details about your garage door issue
• Call recordings or transcripts if you leave a voicemail or speak with our phone system
• Basic technical data (browser type, pages viewed) via analytics such as Google Analytics

How we use information

We use this information to:

• Respond to service requests and schedule work
• Send customer-care SMS or calls you have consented to (appointment reminders, follow-ups, quote status)
• Improve our website and service
• Comply with legal obligations

We do not sell your personal information. We do not buy, rent, or use purchased/affiliate lead lists for SMS.

Text messaging (SMS)

If you opt in to SMS (website form or other clear consent), we may send transactional / customer-care messages about your request or job. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help. Consent is not a condition of purchasing goods or services.

Sharing

We may share information with service providers who help us operate (phone/SMS platform, website hosting, analytics), only as needed to provide the service. We may disclose information if required by law.

Retention

We keep contact and job records as long as needed for service, records, and legal requirements, then delete or anonymize when no longer needed.

Your choices

• Email hello@foxvalleygaragedoors.com to access, correct, or delete information we hold, subject to legal limits
• Reply STOP to end SMS; call (920) 280-6235 for other requests

Children

This site is not directed to children under 13. We do not knowingly collect their information.

Changes

We may update this policy; the effective date above will change. Continued use of the site after updates means you accept the revised policy.

Contact

Frontjes Painting LLC d/b/a Fox Valley Garage Door Repair

8283 Walnut Ln SE, Alto, MI 49302

(920) 280-6235 · hello@foxvalleygaragedoors.com